Key Responsibilities: Incident Management (MIM): Lead and coordinate the resolution of high-severity incidents across infrastructure, applications, and services. Ensure timely and accurate communication ...

ResponsibilitiesAct as first customer point of contact and observe the response SLOsTriage customer requests and engage appropriate technical teams and experts, following the predefined processes and best practicesCapture and...

Key Responsibilities • Lead and support Incident and Problem Management processes with a strong focus on root cause analysis and long-term resolution. • Identify and implement opportunities to automate manual workflows using ...

We are seeking a Major Incident Manager with strong expertise in ITIL processes, Incident Management, and Support Project experience. The ideal candidate will ensure smooth service delivery, manage critical incidents, and dri...

About Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restor...

About Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restor...

About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients digital transformation to achieve business outcomes that stand to last. Our dedicated team...

About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients digital transformation to achieve business outcomes that stand to last. Our dedicated team...

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go f...

Title: Helpdesk Representative (ATM Hardware )Reports to: Team Leader (Incident Management)Key Responsibilities:Monitor ATM networks for NCR's customers, through NCR in house Incident Management systems and to...

Role & responsibilities We are seeking a highly skilled Application Support Manager (or Associate Incident Manager) to join our support organization. As an Application Support Manager (or Associate Incident Manager) with...

JD for Junior Incident Responder / Junior SOC AnalystRole: Assists in incident response activities, analyses potential threats, and supports senior incident responders in containment and recovery efforts.About the RoleAs a ...

About the Job We are looking for an experienced Critical Incident and Problem Manager to join our IT Infrastructure team. This role is critical in ensuring the high availability and stability of our systems by driving the res...